Practice Management

The overall remit of the LMC is to represent NHS GPs. However, Bedfordshire and Hertfordshire LMC recognises the important role played by good practice management in the success of a high-quality general practice.

In the Library on our website you will find a number of documents and links which address some of the common issues which are raised with us.

These include:

Age Discrimination

  • Library
  • Legislation
  • Age Discrimination
5440Guide to Age Discrimination Regulations for Employers
added 6 years agoPutting the Employment Equality (Age) Regulations 2006 into practice
AuthorACAS
AudienceEmployers
SynopsisPutting the Employment Equality (Age) Regulations 2006 into practice
5439Guide to Age Discrimination Regulations for Individuals
added 6 years agoAge and the Workplace
AuthorACAS
AudienceBeds & Herts
SynopsisAge and the Workplace
5441Reference Guide to the Age Discrimination Law
added 6 years agoAge discrimination is unlawful in employment, training and education. We explain what the new rights are and who they apply to
AuthorAge Concern
AudienceBeds & Herts
SynopsisAge discrimination is unlawful in employment, training and education. We explain what the new rights are and who they apply to

DBS Checks

  • Library
  • Employment
  • DBS Checks
21044A Guide to Eligibility for Criminal Record Checks
Type: html, 218475, added 4 years ago
AuthorGov.uk
AudienceGPs and Practice Managers
24862CQC Guidance on DBS Checks
Type: pdf, 192.4KB, added 3 years ago
AuthorCare Quality Commission
AudienceCQC Inspectors
ReleasedSeptember 2014
25191Criminal Record and Barring Checks
added 3 years ago
AuthorNHS Employers
AudienceGPs and Practice Managers
6290DBS Guide
Type: html, 1, added 4 years agoThe Criminal Records Bureau and the Independent Safeguarding Authority have merged into the Disclosure and Barring Service. CRB checks are now called DBS checks.
AuthorGov.uk
AudienceGps and Practice Managers
SynopsisThe Criminal Records Bureau and the Independent Safeguarding Authority have merged into the Disclosure and Barring Service. CRB checks are now called DBS checks.

Cremation Regulations

  • Library
  • Legislation
  • Cremation
10407The Cremation (England and Wales) Regulations 2008
Type: html, 96709, added 5 years agoGuidance to medical practitioners completing forms Cremation 4 and 5
AuthorMinistry of Justice
AudienceMedical Practitioners
SynopsisGuidance to medical practitioners completing forms Cremation 4 and 5

Ethnicity

  • Library
  • Practice Management
  • Ethnicity
14322Ethnicity and First Language Recording
Type: html, 13864, added 5 years ago
AuthorBMA
AudienceGPs and Practice Managers
PurposeLink to BMA webpage

Fees and Charges

  • Library
  • Fees and Certificates
5305A User's Guide to Late Payment Legislation
Type: pdf, 399195, added 5 years ago
AuthorDepartment of Trade and Industry
AudienceBeds & Herts
PurposeTo explain the legal abilities and responsibilities with regard to late payment legislation
13098BMA Fees Guidance Page
Type: html, 25102, added 5 years agoThe BMA (through its professional fees and forensic medicine committees) negotiates a range of fees to cover part-time medical service work, local and central government work, medico-legal work, insurance work and a wide range of reports, examinations and certificates for patients or third parties. The BMA also provides advice and written guidance to members on issues surrounding professional fee work.
AuthorBMA
AudienceGPs
SynopsisThe BMA (through its professional fees and forensic medicine committees) negotiates a range of fees to cover part-time medical service work, local and central government work, medico-legal work, insurance work and a wide range of reports, examinations and certificates for patients or third parties. The BMA also provides advice and written guidance to members on issues surrounding professional fee work.
7335Charges to NHS patients
Type: pdf, 188400, added 6 years ago
AuthorBMA
AudienceGPs
PurposeTo provide guidance to GPs on charges to patients
23067Getting the Most Out of the Fit Note
Type: pdf, 435077, added 4 years agoGP Guidance
AuthorDepartment of Works and Pensions
AudienceGPs
SynopsisGP Guidance
25539Medical Certification of Short Term Sickness
Type: pdf, 184.5KB, added 3 years agoGuidance from Beds and Herts LMC Ltd
AuthorBeds and Herts LMC Ltd
AudienceGPs
Released2012
SynopsisGuidance from Beds and Herts LMC Ltd
10417Payment for Reports on Children
Type: pdf, 184690, added 5 years ago
AuthorBeds and Herts LMC Ltd
AudienceGPs
PurposeTo outline Beds and Herts LMC Ltd Policy with regard to Payments to GPs for Reports on Children in connection with Child protection
16353Road Traffic Accidents: Emergency Treatment
Type: pdf, 118796, added 5 years agoGuidance regarding fees
AuthorBeds LMC
AudienceGPs
SynopsisGuidance regarding fees
6895Schedule 5
Type: html, added 6 years ago

Hazardous Waste

  • Library
  • Archive
  • Hazardous waste
7292Waste Disposal Guidance
Type: pdf, 129144, added 6 years agoNew hazardous waste regulations will be introduced in England on 16 July 2005, replacing the Special Waste Regulations produced in 1996. It is expected that a separate, but effectively identical set of regulations will apply to practices in Wales. In Scotland, the Special Waste Amendment (Scotland) Regulations 2004 have aligned the definition of Special Waste€™ with that of Hazardous Waste so that the two terms now mean the same. Producers of Special Waste€™ in Scotland do not have to register with the Environment Agency, even if waste is exported to England or Wales. Regulations applicable to Northern Ireland are expected to be published, although it is not anticipated that registering with the Environment Agency will be necessary. This guidance applies to England and Wales.
AuthorGPC
SynopsisNew hazardous waste regulations will be introduced in England on 16 July 2005, replacing the Special Waste Regulations produced in 1996. It is expected that a separate, but effectively identical set of regulations will apply to practices in Wales. In Scotland, the Special Waste Amendment (Scotland) Regulations 2004 have aligned the definition of Special Waste€™ with that of Hazardous Waste so that the two terms now mean the same. Producers of Special Waste€™ in Scotland do not have to register with the Environment Agency, even if waste is exported to England or Wales. Regulations applicable to Northern Ireland are expected to be published, although it is not anticipated that registering with the Environment Agency will be necessary. This guidance applies to England and Wales.

Health and Safety

  • Library
  • Practice Management
  • Health and Safety
10971Control of Legionella: Code of Practice
Type: html, 20723, added 5 years agoPractical advice concerning the risk from exposure as aligned to the requirements of both the Health and Safety at Work etc Act 1974 and the Control of Substances Hazardous to Health 1999. The Approved Code also gives guidance on compliance with relevant parts of the Management of Health and Safety at Work Regulations 1999.
AuthorHealth and Safety Executive
AudienceGPs and Practice Managers
PurposeLink to Website
SynopsisPractical advice concerning the risk from exposure as aligned to the requirements of both the Health and Safety at Work etc Act 1974 and the Control of Substances Hazardous to Health 1999. The Approved Code also gives guidance on compliance with relevant parts of the Management of Health and Safety at Work Regulations 1999.
10965HSE - Legionnaires' Disease
Type: html, 15989, added 5 years agoLegionnaires' disease is a potentially fatal form of pneumonia which can affect anybody, but which principally affects those who are susceptible because of age, illness, immunosuppression, smoking etc.
AuthorHealth and Safety Executive
AudienceGPs and Practice Managers
PurposeLink to Website page and resources about Legionnaires' Disease
SynopsisLegionnaires' disease is a potentially fatal form of pneumonia which can affect anybody, but which principally affects those who are susceptible because of age, illness, immunosuppression, smoking etc.
17524HSE Information about Asbestos
Type: html, 27057, added 5 years agoAsbestos is the single greatest cause of work-related deaths in the UK. This site provides health and safety advice and guidance so that those who may be exposed to asbestos at work know what to do to protect themselves and others.
AuthorHealth and Safety Executive
AudienceGPs and Practice Managers
PurposeLink to website
SynopsisAsbestos is the single greatest cause of work-related deaths in the UK. This site provides health and safety advice and guidance so that those who may be exposed to asbestos at work know what to do to protect themselves and others.
10967Legionnaires' Disease: A Guide for Employers
Type: html, 106839, added 5 years agoThis short and simple guide is written to help you, as an employer, understand the health risks associated with legionella. It explains in general terms how to control those risks.
AuthorHealth and Safety Executive
AudienceGPs and Practice Managers
PurposeLink to Website
SynopsisThis short and simple guide is written to help you, as an employer, understand the health risks associated with legionella. It explains in general terms how to control those risks.
17526Legionnaires: What must you do
Type: html, 31106, added 3 years agoIf you are an employer, or someone in control of premises, including landlords, you must understand the health risks associated with legionella. This section can help you to control any risks from legionella bacteria.
AuthorHealth and Safety Executive
AudienceGPs and Practice Managers
PurposeLink to website
SynopsisIf you are an employer, or someone in control of premises, including landlords, you must understand the health risks associated with legionella. This section can help you to control any risks from legionella bacteria.
17071LMC Guide to Health & Safety Certificates, Tests and Inspections
Type: pdf, 187460, added 5 years agoInformation and Guidance
AuthorBeds and Herts LMC Ltd
AudienceGPs and Practice Managers
PurposeThis guidance is also available in the Premises library folder
ReleasedMarch 2014
SynopsisInformation and Guidance
17447Sharps Safety Leaflet
Type: html, 864184, added 5 years agoAn outline of the requirements of the directive, are available on pages 8-9 and the employers' checklist is on page 17.
AuthorRoyal College of Nursing
AudienceGPs and Practice Managers
PurposeThe Health and Safety Executive are introducing new regulations in response to a new European directive on preventing sharps injuries in the healthcare sector (Council Directive 2010/32/EU). The HSE have not yet confirmed when the regulations will co
SynopsisAn outline of the requirements of the directive, are available on pages 8-9 and the employers' checklist is on page 17.

Hepatitis B

  • Library
  • Clinical and Prescribing Issues
  • Vaccinations and Immunisations
  • Hepatitis B Immunisation
13822Focus on Hepatitis B Immunisations
Type: html, 13045, added 5 years agoThe Focus on hepatitis B immunisations aims to clarify the circumstances where charges can be made and where active attempts to encourage immunisation ought to be made. The guidance explains when a practice should provide hepatitis B immunisations on the NHS or privately, and when it can be charged for. It also contains a Q and A to help answer any queries that practices may have, and model letters for patients and employers requesting hepatitis b immunisation for occupational health reasons.
AuthorBMA
AudienceGPs
Purposelink to webpage
SynopsisThe Focus on hepatitis B immunisations aims to clarify the circumstances where charges can be made and where active attempts to encourage immunisation ought to be made. The guidance explains when a practice should provide hepatitis B immunisations on the NHS or privately, and when it can be charged for. It also contains a Q and A to help answer any queries that practices may have, and model letters for patients and employers requesting hepatitis b immunisation for occupational health reasons.
13109Hepatitis B Immunisations
Type: pdf, 69395, added 5 years agoThe clinical benefits of hepatitis B immunisation are clear, but there is less clarity in the understanding of the regulations covering hepatitis B immunisation. This is manifested by some practices being pressurised by their Primary Care Organisations into giving hepatitis B immunisation for travel solely as a private service and by some practices charging for occupational hepatitis B.
AuthorGPC
AudienceGPs
PurposeGuidance for GPs
SynopsisThe clinical benefits of hepatitis B immunisation are clear, but there is less clarity in the understanding of the regulations covering hepatitis B immunisation. This is manifested by some practices being pressurised by their Primary Care Organisations into giving hepatitis B immunisation for travel solely as a private service and by some practices charging for occupational hepatitis B.

Infection Control

  • Library
  • Practice Management
  • Infection Control
15466Code of Practice on the Prevention and Control of Infections
Type: html, 4405, added 5 years agoIt sets out the criteria against which a registered provider's compliance with the requirements relating to cleanliness and infection control will be assessed by the Care Quality Commission. It also provides guidance on how the provider can interpret and meet the registration requirement and comply with the law.
AuthorDept of Health
AudienceGPs and Practice Managers
PurposeLink to Website
SynopsisIt sets out the criteria against which a registered provider's compliance with the requirements relating to cleanliness and infection control will be assessed by the Care Quality Commission. It also provides guidance on how the provider can interpret and meet the registration requirement and comply with the law.
18102Decontamination of Re-Usable Medical Devices
Type: html, 29920, added 3 years agoThis document confirms the importance of effective decontamication of re-usable medical devices in the strategy to reduce health care associated infection. It underlines the duty of care to patients wherever treatment is undertaken, in that decontamination processes should be of consistently high quality irrespective of location.
AuthorDepartment of Health
AudienceHealth and Social Care Professionals
SynopsisThis document confirms the importance of effective decontamication of re-usable medical devices in the strategy to reduce health care associated infection. It underlines the duty of care to patients wherever treatment is undertaken, in that decontamination processes should be of consistently high quality irrespective of location.
7256National Specifications for Cleanliness (Q and As)
Type: pdf, 75606, added 6 years agoGuidance on setting and measuring performance outcomes in primary care medical and dental premises
AuthorNational Patient Safety Agency
AudienceHealth Care Providers
SynopsisGuidance on setting and measuring performance outcomes in primary care medical and dental premises
7011National Specifications for Cleanliness : primary medical and dental premises
Type: html, 28418, added 6 years agoThese national cleanliness specifications provide a framework for primary dental care providers and primary medical care providers to demonstrate to the CQC how they ensure their premises are clean and safe and meet the required standards.
AuthorNational Patient Safety Agency
PurposeAs part of the Health and Social Care Act 2008, Care Quality Commission (CQC) registration will require healthcare providers to comply with essential standards of quality and safety. This includes the need to protect those who may be at risk of expos
SynopsisThese national cleanliness specifications provide a framework for primary dental care providers and primary medical care providers to demonstrate to the CQC how they ensure their premises are clean and safe and meet the required standards.

Information Governance

  • Library
  • Information Governance
27388NHS Patient Online
added 1 year ago
26028BMA guidance on confidentiality and access to health records
added 3 years agoThis page on the BMA website includes information about access to health records, reports for insurance companies, retention of records, SCR, care.data and much more.
SynopsisThis page on the BMA website includes information about access to health records, reports for insurance companies, retention of records, SCR, care.data and much more.
23221BMA Reports for Insurance Companies
Type: html, 26818, added 3 years agoInformation and Guidance
AuthorBMA
AudienceGPs
PurposeLink to website
SynopsisInformation and Guidance
13389Confidentiality and Disclosure of Information to PCTs in Primary Care Settings
Type: html, 23069, added 5 years agoThis guidance only covers confidentiality and disclosure of patient identifiable information to PCTs for secondary purposes when the data are held by contractors/GPs who provide or perform general practice services. Patient data may be disclosed for other secondary purposes such as research. Guidance on other such secondary uses is available separately, as is broader information about the general duties of confidentiality in relation to disclosure for GPs.
AuthorBMA
AudienceGPs
PurposeLink to website
SynopsisThis guidance only covers confidentiality and disclosure of patient identifiable information to PCTs for secondary purposes when the data are held by contractors/GPs who provide or perform general practice services. Patient data may be disclosed for other secondary purposes such as research. Guidance on other such secondary uses is available separately, as is broader information about the general duties of confidentiality in relation to disclosure for GPs.
23241Freedom of Information Act
Type: html, 18676, added 3 years agoIf you are a public authority you have a legal obligation to provide information through an approved publication scheme and in response to requests. Find out what you need to do under the Freedom of Information Act 2000.
AuthorInformation Commissioner's Office
AudienceGPs and Practice Managers
SynopsisIf you are a public authority you have a legal obligation to provide information through an approved publication scheme and in response to requests. Find out what you need to do under the Freedom of Information Act 2000.
26222Freedom of Information Act FAQs
Type: pdf, 74.5KB, added 2 years ago
25543Guide to 3 National Information Sharing Schemes
Type: pdf, 143KB, added 3 years agoAn explanation of the differences between care.data, summary care record, and enhanced data sharing model for SystmOne
AuthorCambridgeshire and Peterborough CCG
AudienceGPs in Beds and Herts
ReleasedJanuary 2014
SynopsisAn explanation of the differences between care.data, summary care record, and enhanced data sharing model for SystmOne
26944Guide to information provided by GPs under the model publication scheme
Type: doc, 176.5KB, added 2 years ago
22534ICO Guide to Data Protection
Type: html, 173741, added 4 years ago
AuthorInformation Commissioner's Office
AudienceGPs in Beds and Herts
26331Information Governance document
Type: pdf, 388.5KB, added 2 years ago
26030NHS Codes of Practice and legal obligations
added 3 years agoThis page on the HSCIC website includes the codes of conduct and practice for confidentiality, information security and records management as well as guidance on legal and professional obligations.
SynopsisThis page on the HSCIC website includes the codes of conduct and practice for confidentiality, information security and records management as well as guidance on legal and professional obligations.
26495Subject Access Requests
Type: pdf, 304KB, added 2 years ago
17987The Confidentiality & Disclosure of Information (GMS, PMS, APMS) Directions 2013
Type: html, 1735070, added 4 years agoThis Code of Practice sets out guidance on the confidentiality of information held by contractors
AuthorDept of Health
AudienceGPs and Practice Managers
SynopsisThis Code of Practice sets out guidance on the confidentiality of information held by contractors
14054The Good Practice Guidelines for GP Electronic Patient Records
Type: pdf, 1793104, added 5 years agoThe Good Practice Guidelines for GP electronic patient records v4 will act as a reference source of information for all those involved in developing, deploying and using general practice IT systems.
AuthorRCGP, BMA and Dept of Health
AudienceGPs and Practice Managers
SynopsisThe Good Practice Guidelines for GP electronic patient records v4 will act as a reference source of information for all those involved in developing, deploying and using general practice IT systems.

Insurance and Indemnity

  • Library
  • Practice Management
  • Insurance and Indemnity
11348RCN Indemnity Scheme Changes
Type: pdf, 26200, added 5 years agoGuidance on the Recent Changes to the Royal College of Nursing's Nurse Indemnity Scheme
AuthorRoyal College of Nursing
AudienceGPs
SynopsisGuidance on the Recent Changes to the Royal College of Nursing's Nurse Indemnity Scheme

Jury Service

  • Library
  • Practice Management
  • Jury Service.
17141Guidance for Medical Practitioners Summoned for Jury Service
Type: pdf, 106082, added 5 years agoAlthough some of the information (eg financial data) may be out of date, the principles remain current
AuthorBMA
AudienceGPs
SynopsisAlthough some of the information (eg financial data) may be out of date, the principles remain current
  • Library
  • Archive
  • Jury Service

Overseas Visitors

  • Library
  • Contracts and Contractual Issues
  • Overseas Visitors
25180HPA Migrant Health Guide
added 3 years agoFree online resource for GPs and nurses working in primary care
AuthorHealth Protection Agency
AudienceHealth practictioners that care for migrants
SynopsisFree online resource for GPs and nurses working in primary care
22323Overseas Visitors and Primary Care
Type: html, 21100, added 4 years agoLink to the BMA Webpage
AuthorBMA
AudienceGPs and Practice Managers
SynopsisLink to the BMA Webpage

Patient Registration

  • Library
  • Practice Management
  • Patient Registration and Removal
17131Patient Registration FAQ
Type: pdf, 78919, added 5 years agoAlthough not recently released, some of the information is of relevance
AuthorBMA
AudienceGPs
SynopsisAlthough not recently released, some of the information is of relevance
7076Removing Patients from the Practice List
Type: html, 40974, added 6 years agoMPS is the world's leading indemnifier of healthcare professionals. As a not-for-profit mutual organisation, MPS offers discretionary indemnity to members with the legal, ethical and related problems that arise from their professional practice
AuthorMPS
PurposeLink to MPS website
SynopsisMPS is the world's leading indemnifier of healthcare professionals. As a not-for-profit mutual organisation, MPS offers discretionary indemnity to members with the legal, ethical and related problems that arise from their professional practice

Practice Finance

  • Library
  • Practice Finance
26545Focus on phasing out seniority October 2015
Type: pdf, 212.3KB, added 2 years ago
25656Sale of Goodwill
added 3 years agoThis guidance has been produced by the GPC to help GPs and LMCs with decisions relating to trading in goodwill and to better understand the sale of goodwill regulations that came into force in April 2004
AuthorGPC
AudienceGPs and LMCs
SynopsisThis guidance has been produced by the GPC to help GPs and LMCs with decisions relating to trading in goodwill and to better understand the sale of goodwill regulations that came into force in April 2004
21524Seniority Payments
Type: html, 15142, added 4 years agoThis guidance note has been produced by the GPC to help GPs and LMCs understand the funding arrangements for seniority payments under the new GMS contract, and is one of a series of guidance notes on the new contract
AuthorBMA/GPC
AudienceGPs and LMCs
SynopsisThis guidance note has been produced by the GPC to help GPs and LMCs understand the funding arrangements for seniority payments under the new GMS contract, and is one of a series of guidance notes on the new contract

Training Practices

  • Library
  • External Links
  • Training
  • Training Practices
13222Guide to a Session for GP Trainers and Trainees
Type: html, 18634, added 5 years agoGeneral practice is often organised around clinical sessions. This guidance is intended to help GP trainees and their hosting practices understand ways to organise working patterns that are in keeping with the conditions described in the COGPED-BMA agreed framework contract.
AuthorBMA
AudienceGP Trainers and Trainees
PurposeThis guidance note has been drafted to replace the previous 'Guide to a session' (January 2009) and has been produced by the GP Trainees Subcommittee in conjunction with COGPED.
SynopsisGeneral practice is often organised around clinical sessions. This guidance is intended to help GP trainees and their hosting practices understand ways to organise working patterns that are in keeping with the conditions described in the COGPED-BMA agreed framework contract.

Useful folders in the Library that may contain more information are Employment, Fees, Contracts and Contractual Issues, and Practice Admin.

If you are not able to find an answer to your query via the Library, please contact the LMC Office to see if we can help further.

 

Practice Management LMC Training and Events

To help support and develop practice managers’ skills we run courses and seminars on a wide range of topics. Please go to the Events section.

Practice Management Training and Events from other providers

View more information about Practice Managers Association (PMA) Workshops here

View more information about the PMA Education and Accreditation Programme

Last reviewed on 8th December 2015 (HB)